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Patient Retention Specialist

Company: VirtualVocations
Location: Boulder
Posted on: November 8, 2024

Job Description:

A company is looking for a Retention Specialist to manage patient retention efforts through inbound and outbound calls.



Key Responsibilities

Handle inbound calls from existing patients and address their inquiries
Assist with payment processing and claims questions
Make outbound calls to patients to encourage their return to the service


Required Qualifications

Must be 18 years of age or older
High school diploma or GED required
1-2 years of experience in collections activities or customer service
Experience in a high volume, phone-based environment

Keywords: VirtualVocations, Longmont , Patient Retention Specialist, Other , Boulder, Colorado

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